DART will now allow you to update an existing DSP ID.
Log into DART and go to the Administration Menu < DSP Administration < Maintain
After landing there you will have the option of choosing which DSP you would like to edit. After finding the correct DSP press the Select option under the View/Edit DSP column for that DSP.
When you land on the DSP Detail page you will now see three options to choose from: Update DSP Data, Terminate DSP, and Update DSP ID. The first two option you should already be familiar with. This will guide you on how to use the Update DSP ID option.
This option will only allow you to update an existing DSP’s ID.
Follow the options for the two boxes. Add the new information to the New DSP ID field and the Re-enter New DSP ID field then click on the update box.
You will now get a new box that will tell you that you successfully updated the DSP ID.
After clicking on the OK on the box the system will return to the Maintain page and you can now see the new DSP ID listed with the DSP that you updated.
In the example that we just walked through you can see that the DSP ID for Joe Jackson was changed from 577JACKJOE to JACKJOE577. *Note: If the DSP already has a Mobile/Portal account, nothing needs to be done after updating the DSP ID, it will continue to work just as it always has.