When uploading Tips it is important to make sure that your CSV file is formatted with columns that include Product,Subscriber ID and Tip. It is considered a best practice to set up a folder and establish a standard naming convention to house tip files: both Excel and CSV. Upon receipt, save the files to the folder, named in a way that is meaningful for you.
Compare the number of RECORDS UPLOADED to the number of records on your file.
Payment will be made in the comp period that the file was uploaded. You cannot upload tips to be paid in a period once that period has closed.
Processing of DSP Comp Runs begin Sundays at Noon EST. Files may only be rejected prior to the start of DSP Comp Run processing. Once processing begins, the file cannot be rejected. From that point, any corrections or amendments must be handled through the ADJUSTMENT process.
If the distributor does forget to release the tips a manual adjustment will need to be made. Click here to follow the step by step instructions on how to process an adjustment.
https://dart.delivery/ui/help/DART.Help/index.html#!Documents/adjustment.htm
As with all aspects of DSP comp, it is a good idea to go back and make sure that the tips are balanced (amount coming in should not exceed what is being paid out). When you are processing the DSP comp results you can see where the tips are and have a total for the plant.You can use this to compare to the excel file that was loaded. (Remember do not open the CSV file.)
Please refer to the nethelp documentation for additional information.