https://pcfinc.freshservice.com/support/home
On the HOME screen - Choose the REPORT AN INCIDENT option
Email Address: Please enter your email address
Request Type: Please ensure to Choose the Category Type that best matches your request.
Summary: Please provide a brief Summary of the problem you are experiencing or the request you wish to create.
Description: Please provide a full and DETAILED description of your request or issue. Please include as much information as possible such as error messages you may have received.
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Press the Submit button