Option 1: Submit a Request via our Self Service Portal.


Choose Request an Incident



Fill out the Request Form Completely.


For Printer Supplies requests, please provide as much detail as possible.

- Printer Make and Model:

- Serial Number:


If you are ordering Toner/Supplies, please add:

- Quantity of toner needed:

- Contact Name and Phone Number: (for shipping)

- Location Name and Shipping Address:


If you are needing Printer service maintenance repair, please add:

- Details of the problem with the printer

- Any errors showing on the printer





Press Submit


Your request will automatically be submitted into our system and you will receive a Ticket confirmation email containing your ticket number.


A Support Agent will fulfill your request and provide an update.




Option 2: Email your request to servicedesk@pcfcorp.com


Include the following information on the body of your email request.


For Printer Supplies requests, please ensure to provide as much detail as possible including the following information.

- Printer Make and Model:

- Serial Number:

- Quantity of toner needed:

- Contact Name and Phone Number: (for shipping)

- Location Name and Shipping Address: